They use large reverse osmoses purifiers in the UK and then mix this with tap water to get the correct Total Desolved Solids.
Koi looks best and grows best is soft water with low TDS.
Like the water in Japan.
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Jaco Vorster
Be careful whose advice you buy, but be patient with those who supply it. Advice is a form of nostalgia. Dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than it's worth.